Privacy Policy
Effective date: September 4, 2026
Business: Single
Address: 15 Randall Hts, Middletown, NY 10940, United States
Email: contact@visiovanceit.com
1.1 Introduction and data controller
Single ("Single," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, place an order, contact us, or use our services.
Data controller: Single
Address: 15 Randall Hts, Middletown, NY 10940, United States
Email: contact@visiovanceit.com
1.2 Information we collect
Depending on how you interact with us, we may collect the following categories of information:
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Category
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Examples
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Identity and contact information
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Name, email address, telephone number, billing address, and shipping address
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Order information
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Products purchased, order date, order value, delivery details, and order history
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Payment information
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Payment method and transaction information processed through our payment providers. We generally do not store complete payment-card numbers.
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Technical information
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IP address, browser type, device type, operating system, referring URL, and approximate location
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Usage information
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Pages viewed, interactions with the website, timestamps, diagnostics, and preferences
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Marketing information
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Subscription status, communication preferences, and records of consent or opt-out requests
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Customer-service information
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Messages, requests, reviews, and information you provide when seeking support
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1.3 How we use personal information
We use personal information when reasonably necessary to operate the store and provide our services. This includes processing and fulfilling orders; arranging delivery; processing returns, refunds, and exchanges; responding to questions; sending transactional communications; sending promotional communications where permitted and, when required, with your consent; improving the website, products, and customer experience; detecting fraud, abuse, and security incidents; maintaining business records; and complying with legal, tax, accounting, and regulatory obligations.
1.4 How we share personal information
We do not sell or rent personal information. We may disclose information to service providers that help us operate the store, including payment processors, shipping and delivery providers, website hosting providers, customer-support platforms, email or SMS providers, analytics providers, fraud-prevention services, professional advisers, and authorities when disclosure is required by law or necessary to protect rights, safety, or property.
These providers may process information on our behalf and are expected to use it only for the services they provide to us, subject to their own applicable policies and legal obligations.
1.5 Cookies and similar technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to keep the website functioning, remember preferences and shopping-cart contents, understand website traffic, measure campaigns, improve performance, and personalize advertising where permitted.
You may control cookies through your browser settings. You may also be able to manage certain advertising or analytics preferences through the tools made available on the website or by the relevant provider. Disabling certain cookies may affect website functionality.
1.6 Marketing communications
If you subscribe to our marketing communications, we may send product news, educational content, promotions, and offers. You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us at contact@visiovanceit.com. Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase or provide requested services.
1.7 Your privacy rights
Depending on where you live and subject to applicable legal exceptions, you may have the right to request access to, correction of, deletion of, or portability of your personal information. You may also have the right to object to or restrict certain processing and to withdraw consent where processing is based on consent.
To submit a privacy request, contact contact@visiovanceit.com. We may need to verify your identity before completing a request. We will respond within the time required by applicable law.
1.8 Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, dispute resolution, fraud prevention, and compliance with legal obligations. When information is no longer needed, we will delete it, anonymize it, or securely dispose of it where reasonably practicable.
1.9 International processing
Our service providers may process or store personal information in countries other than the country in which you live. Where required by law, we use appropriate safeguards for cross-border transfers.
1.10 Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
1.11 Children’s privacy
Our website is not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us so that we can review and delete it where appropriate.
1.12 Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. Your continued use of the website after an update means that you acknowledge the revised policy to the extent permitted by law.
1.13 Contact
Questions and privacy requests should be sent to:
